The COVID-19 pandemic had a substantial impact on the entire world, and ultimately changed many processes that remain in effect today. For example, to prevent the spread of the disease at the time, doctors and clinicians began offering services digitally through telehealth visits, including mental health counseling.
Not only has the utilization of virtual therapy continued, but it has significantly increased since 2020. Now more than 80% of Marylanders who contact Pro Bono Counseling (PBC) for services see their therapists online.
“Anyone who contacts Pro Bono Counseling has the option of either teletherapy or in-person counseling,” stated Clinical Director Sherri Bloom. “While some people will specify which they prefer, we always explain the options and cover the pros and cons of each method to determine the best fit for the individual.”
There are many advantages to teletherapy, which is why it has become so popular. Those include convenience and comfort for the client, more access for individuals located in rural areas and for those with mobility issues, and an increase in the availability to therapist specialties.
There can be disadvantages to online therapy as well, which may cause difficulties. These include distractions, lack of a suitable private space to log on, and lack of access to high-speed internet or the use of a smart device. To help remove those barriers, PBC can provide tablet devices and mobile hotspots for anyone who needs them.
No matter which method someone chooses for counseling, PBC has found that clients report similar levels of improvement and outcomes across all methods of services. National studies support that as well.
Recently a woman in her 50’s called PBC for counseling to help with processing a divorce and to improve her relationships in general. Her preferences included a woman therapist available evenings or weekends for either in-person therapy or a combination of in-person and teletherapy.
PBC identified an available clinician whose schedule and expertise matched the client’s needs. However, the clinician was only available via teletherapy exclusively, which the client was initially uncertain about. The client decided to try teletherapy, and she was encouraged to call PBC if a new clinician was needed. PBC also followed up after a few sessions to determine how things were going.
“My therapist is really good,” the client shared during a follow up call. “You asked the question about if I have been proud of a compliment, and she is the one that gave me a compliment. She said I was really spunky, and it made me really happy. It reinforced that I have done a lot of work on my own.”
The client went on to say, “She has been great. I thought the remote setting would be a hindrance, but it is really great. I’m really pleased.”
Pro Bono Counseling is your mental health connection. If you live in Maryland and are experiencing stress, anxiety, grief, or a life transition, reach out to us at 410.825.1001 today.
