Frequently Asked Questions

Frequently Asked Questions

Q: What is the Pro Bono Counseling Project (PBCP)?

A: PBCP is a mental health referral service.

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Q: Where is PBCP?

A: PBCP is throughout Maryland, wherever you are.

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Q: Who is eligible?

A: Families, couples and individuals of all ages.

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Q: What does it cost?

A: FREE to those who are financially eligible.

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Q: When may a client get started?

A: As soon as the client contacts us for a confidential phone interview.

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Q: What kinds of cases does the Pro Bono Counseling Project refer?

A: Client requests for care range from childhood problems, to those of adult individuals, including family and/or couples therapy, representing a wide variety of cases, including:

  • Depression
  • Anxiety
  • Abuse
  • Self-esteem
  • Self-abuse
  • Relationships
  • Eating disorders
  • Divorce
  • Grief

The Pro Bono Counseling Project serves individuals, families and couples who live and/or work in Maryland who can not receive mental health care from any other source.  The Pro Bono Counseling Project provides neither a crisis/hot line service nor treatment for patients with chronic mental illness or disorders due to drug and/or alcohol abuse.  The Pro Bono Counseling Project does not provide medications or medication resources.


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Q: How does the Pro Bono Counseling Project receive referrals?

A: The Pro Bono Counseling Project works closely with county core service agencies, college / university counseling centers, departments of aging, victims services and other selected referral sources, providing confidential screening, record keeping, and reporting in 19 counties and Baltimore City.

Referrals are also received from other non-profit agencies, approximately 30 community-based groups, professional referral services, therapists, and hospitals.


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Q: How does the Pro Bono Counseling Project recruit clinicians?

A: The Pro Bono Counseling Project has developed a broad volunteer network of licensed mental health clinicians. The organization is strongly supported by:

  • Maryland Chapter, National Association of Social Workers

  • Maryland Psychological Association

  • Maryland Psychiatric Society

  • Licensed Clinical Professional Counselors of Maryland

  • Greater Washington Society for Clinical Social Work

  • Middle Atlantic Division of American Association of Marriage and Family Therapists

Volunteers are recruited with these organizations or directly by the Pro Bono Counseling Project. Volunteers serve clients in Baltimore City and 22 Maryland counties.


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Q: How is a client linked with a therapist?

A: Typically, a prospective client has a preliminary interview within 24 hours after their initial phone call to the Pro Bono Counseling Project. Following that interview, they are speaking with a clinician within seven to ten days.

The Pro Bono Counseling Project personalizes the service for both the client and for the therapist.

  • Each client has special needs – locating a therapist on a bus line, one who speaks a foreign language, has training in a specific field, time constraints due to a job, etc.


  • Each therapist, designs his/her participation such as type and number of cases, scheduling concerns.



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Q: How is the work funded?

A: Public funds, private and corporate foundations and individual contributions support the efforts of the Pro Bono Counseling Project. For more information on major funders please go to our supporters section »


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